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Frequently Asked Questions

What are your customer service hours?

Our customer service team is available Monday through Friday, 9 AM to 5 PM (EST).

How long does it take to get a response from customer support?

We aim to respond to all inquiries within 24 hours, though response times may vary during holidays and weekends.

Is there a phone number I can call for support?

At this time, we handle all inquiries through email and live chat to ensure quick and efficient service.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact us immediately, and we will arrange for a replacement or refund.

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